Terms & Conditions
Welcome to The InnerMe Project, a brand and service led by specialist occupational therapist Kate Grayson, dedicated to empowering families, professionals and educators through education, tools, and neuro-affirming support frameworks rooted in interoception, sensory processing, and emotional regulation.
By accessing any products, resources, memberships, consultations, or digital services from The InnerMe Project, you agree to the following Terms and Conditions:
1. Purpose of Services
The InnerMe Project provides education, strategies, and resources designed to support parents, professionals, and children navigating complex emotional and behavioural
needs. Services include (but are not limited to):
Digital downloads and resource packs
Online training programmes and courses
Group and 1:1 strategy support sessions
Membership content and masterclasses
Audio/video content and analysis
Parent empowerment support through messaging and voicenote services
These services are designed to educate, empower, and support—not to diagnose, treat, or provide therapy.
2. No Clinical Guarantees or Therapeutic Outcomes
The InnerMe Project does not offer or substitute regulated health or therapy services. While led by an experienced occupational therapist, no guarantee is made of specific outcomes, progress, or results due to the individual nature of each child’s nervous system, needs, environment, and engagement.
Strategies and guidance provided are based on professional experience, theoretical frameworks and a neuroaffirming, trauma-informed approach. However, they must not be considered a replacement for formal assessments, medical or mental health interventions, or statutory services.
Progress depends on a wide range of factors including the child’s current developmental profile, sensory and interoceptive needs, environmental consistency, and the adult's capacity to implement and adapt strategies over time.
3. Digital Products, Downloads and Membership Resources
All downloadable materials, guides, digital courses and membership content are for educational use only and do not constitute therapeutic advice.
They are designed to:
Support understanding of the nervous system, emotional regulation, and interoception
Provide strategies and frameworks for day-to-day support
Empower parents, educators and professionals with tools to reflect, adjust and scaffold children's needs
They do not substitute clinical assessments, 1:1 therapy or medical input.
No liability is accepted for the effectiveness, interpretation, or outcomes of strategies shared in these materials. Users are advised to seek advice from a relevant qualified professional before implementing strategies that may affect the health, safety, or well-being of a child.
4. Messaging, Voicenote, and Strategy Services
Ongoing messaging and voicenote support is an educational and reflective service where the parent or caregiver initiates and guides the conversation. This service:
Is not monitored for safety or safeguarding concerns
Does not involve proactive follow-up unless agreed within the scope of a specific package
Is not suitable for crisis or emergency support.
Is not therapy or clinical treatment
Parents/caregivers are responsible for determining the appropriateness of this support and for seeking professional or emergency help when needed.
5. Limitation of Liability
The InnerMe Project and its representatives shall not be liable for:
Any direct, indirect, incidental or consequential loss or damage arising from the use or misuse of content, services or strategies provided
Delay or failure in performance resulting from causes beyond reasonable control
Any decisions made or actions taken based on guidance provided via messaging, video, consultation or downloads
All services and materials are provided "as is" without warranties of any kind, express or implied.
6. Responsibility of the Customer
Customers are responsible for:
Initiating and guiding any communication-based support service (e.g. WhatsApp-based service)
Implementing strategies in a way that is developmentally appropriate, safe and tailored to their child’s context
Ensuring children are supervised during the use of activities or resources
Seeking direct support from clinical or medical professionals when concerns arise beyond the scope of educational advice
7. Intellectual Property
All content, including but not limited to video, audio, downloads, images, and written materials, remain the intellectual property of The InnerMe Project. Redistribution, reselling or reproduction in any format without written consent is strictly prohibited.
Use of resources is limited to personal, educational and non-commercial purposes.
8. Cancellations, Refunds & Subscription Terms
Most digital products and downloadable content are non-refundable due to the instant access nature of delivery.
Memberships and ongoing services may be cancelled at any time. Access will continue until the end of the paid period. Refunds are not provided for unused services unless otherwise specified.
9. Safeguarding & Ethical Boundaries
The InnerMe Project does not provide a crisis service or child protection support. If a safeguarding or mental health concern is suspected, the customer is urged to contact their local health service, safeguarding lead, or emergency services immediately.
We do not hold legal or professional responsibility for any safeguarding decision made or missed based on use of the InnerMe resources.
10. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from this agreement shall be handled under the jurisdiction of the UK legal system
.11. Updates to Terms
The InnerMe Project reserves the right to amend these Terms and Conditions at any time. Users are encouraged to review them regularly. Continued use of services implies acceptance of any updated terms.Contact Information
For questions or concerns regarding these Terms, please contact:
Email: [email protected]
Last Updated: July 25