Terms & Conditions
At The InnerMe Project, your privacy and trust are of the utmost importance. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, services, products, or support platforms.
By engaging with The InnerMe Project, you agree to the practices outlined below.
1. Who We Are
The InnerMe Project is a UK-based educational and support-focused service led by Kate Grayson, a specialist occupational therapist. Through digital resources, live support, and parent empowerment tools, we aim to support families, educators and professionals in understanding and responding to children’s sensory, interoceptive and emotional regulation needs.
2. What Information We Collect
We may collect and store the following personal information:
Contact Information – Name, email address, phone number
Service-Related Information – Purchase history, consultation notes, downloads, enquiry forms
Voluntarily Shared Information – Information about your child or family’s needs, shared by you in emails or messages
Technical Data – IP address, browser data, and website usage patterns (via cookies and analytics)
Communication Records – WhatsApp messages, voicenotes, and emails (only when initiated by you)
We do not intentionally collect data from children nor process sensitive personal data without explicit, informed consent.
3. How We Use Your Information
We use your data to:
Deliver purchased or accessed products and services
Respond to your enquiries or support requests
Tailor educational content or strategy suggestions
Monitor website usage to improve the user experience
Meet any legal, safeguarding or contractual requirements
We do not sell your data or share it with third parties for advertising.
4. Legal Basis for Processing
We process your personal data under the following lawful bases:
Consent – You voluntarily provide data and agree to its use
Contract – We process your data to fulfil service or product delivery
Legitimate Interest – We aim to improve our services responsibly
Legal Obligation – Where we are required to retain data for financial, safeguarding or legal purposes
5. How We Store and Protect Your Data
Your data is stored securely on password-protected devices or via GDPR-compliant third-party platforms such as https://therapeeze.com/inner-me-project (website), encrypted email systems, and digital payment providers.
We retain data only as long as necessary to deliver services or comply with legal obligations.
6. Your Rights
Under data protection laws, you have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at [email protected].
7. Cookies and Analytics
Our website may use cookies and analytics tools to improve functionality and monitor performance. Cookies help us understand how visitors use our site, but you may disable them in your browser settings.
8. Communication and Consent
For any messaging-based services (e.g. WhatsApp support), communication must be initiated by the customer. This model is designed to promote reflection and independence. We do not follow up or initiate contact.
You consent to receive relevant communication when purchasing or registering for a product or service. You may unsubscribe from promotional emails at any time.
9. Data Sharing
Your data is never sold or distributed for commercial marketing.
We may share your data with:
Third-party services for secure payment and delivery (e.g. Stripe, PayPal)
Service providers (e.g. Funnel Sketchers for website functionality)
Relevant professionals, only if legally required due to safeguarding or legal risk
10. Copyright and Intellectual Property
All materials created by or on behalf of The InnerMe Project — including digital downloads, strategy guides, videos, voice recordings, written content, images, and logos — are the intellectual property of Kate Grayson and The InnerMe Project.
They are protected by copyright and trademark laws.
You are granted a personal, non-transferable licence to use these materials for individual educational purposes only. Redistribution, resale, reproduction, training use or publishing of any content, in part or in whole, without prior written permission is strictly prohibited.
11. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Continued use of our services following any changes constitutes your acceptance of the updated terms.
12. Contact Us
If you have any questions or concerns about how your data is used or protected, you can contact:
Email: [email protected]
Website Provider: Funnel Sketchers
Last Updated: July 2025